Who we are
Suggested text: Our website address is: https://www.robertmacsbooks.com.
This Privacy Policy explains how we collect, use and disclose personal information about you. This Privacy Policy applies to Robert Macs Art LLC United States (US)(“Robert Macs Art LLC,” “we,” “our” or “us” www.robertmacsart.com www.myplaceoffaith.com www.robertmacs.com www.okiebiz.com www.revelationsimplified).
This Privacy Policy applies when you access or use our websites or mobile applications that link to this Privacy Policy, become a member, shop at our warehouses, contact our customer service teams, or otherwise interact with us (collectively, the “Services”). This Privacy Policy does not apply to any Services or other websites that display or reference a different Privacy Policy.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. In some cases, we may provide you with additional notice (such as a statement on our website). Please review this Privacy Policy from time to time so you understand our privacy practices and your choices regarding how we use your personal information.
Information We Collect
Information You Provide to Us
We collect information directly from you. For example, we collect information when you sign up for or renew your Robert Macs Art LLC membership, make a purchase, or register for an online account. We collect information when you sign up to receive news, notifications, or other communications from us. We also collect information when you request customer support; engage with us on social media; fill out a form; or participate in a survey or promotion. The types of information we collect directly from you may include:
Identification information, such as your name, title, membership card photo, date of birth, identity document (e.g., driver’s license, passport or tax identification number), employer name if you sign up for membership via your employer, and your Robert Macs Art LLC membership number.
Contact information, such as your mailing address, email address, and phone number.
Demographic information, such as your age and gender.
Payment information, including your payment card information and billing address.
Information necessary for us to provide Services, such as photographs for processing with Robert Macs Art LLC Photo Center, travel documents, etc.
Information We Collect Automatically
We automatically collect information about you when you access or use our Services or do business with us. For example, we collect:
Purchase Information. When you make a purchase or return, we collect information about the transaction. This may include product details, purchase price, date, tender type and location of the transaction. It may also include account notes about the transaction.
Browsing and Usage Information. When you use our internet-based Services, some information is collected automatically, including as described in the Cookies and Similar Technologies section below. For example, when you visit our websites, our web servers automatically log your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, the website you visited before our site, and your activity on our websites. We also collect information about what products and services you browse or express an interest in and we track your activity on our Services and websites where our advertising is served, such as which pages and ads you view or click on.
Device Information. We collect information about the computer or mobile device you use to access our Services. This may include the hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information. We may collect or infer information about your general location when you access or use the Services, visit our warehouses, or turn on Bluetooth, Wi-Fi or other geolocation functionality on your device. If you enable location services on your device, we collect more precise geolocation information. This lets us serve you the location of nearby warehouses, location-based ads, notify you of products and services available in your area, and provide location-based services or functions. You can opt-out of the collection of precise geolocation information at any time (see Your Choices below for details).
Video and Images from Warehouse Cameras. We use cameras in and around warehouses to capture video and images. We may use these videos and images for security, fraud, loss prevention, law enforcement or incident reporting, or other operational purposes, such as analyzing traffic patterns.
Call Recordings and Chat Transcripts. We record and store telephone calls and chat transcripts for a period of time when you interact with our customer or technical support personnel.
Information We Create or Generate
We infer new information from the information we collect, including using automated means to create or generate information about your likely preferences, interests, or other characteristics (“inferences”). For example, we may infer your city, state, and country location based on your IP address or zip code. We may also infer products or services that may interest you based on your prior purchases with us, our vendors, or other companies you engage with.
Information We Receive from Other Sources
We may collect information about you from other sources that we may combine or link with information we have about you. We may combine information that we have collected offline with information we collect online. In addition, we may collect information from:
Primary Accountholders. When a Robert Macs Art LLC member adds additional household members to the membership account, they may provide contact information for these household members.
Other Companies You Engage With. We receive Identification and Contact Information from companies who offer their products and services to our members. These products and services may include services under the Robert Macs Art LLC Services umbrella (such as travel, auto and home insurance, and other business and consumer products and services), some installed home improvement products and services, wireless devices and services, travel services, and order and delivery services we use to provide you products and services. These companies may share some information with us about your experience with them, such as the items or services you purchased and your contact information.
Vendors, Product Suppliers, and Service Providers. We receive information, including identification information, contact information, demographic information and purchase information from our vendors, product suppliers, and service providers.
Use of Information
We use the information we collect about you to help us operate our business. In particular, we use the information we collect (as described in Section 1 above) for the following purposes:
Product and Service Delivery. To provide our products and services, including securing, troubleshooting, improving, and personalizing those products and services, to process, fulfill, ship, and deliver your orders: All categories described in Section 1 above.
Business Operations. To operate our business, such as: creating, maintaining, and renewing your membership; billing, accounting, improving our internal operations; securing our systems, and detecting fraudulent or illegal activity; monitoring and analyzing trends, usage and activities in connection with our Services and warehouses; and for any other business purpose permitted by law: All categories described in Section 1 above.
Product Improvement, Development, and Research. To improve our products, develop new products or features, and conduct research: All categories described in Section 1 above.
Personalization. To understand you and your preferences to enhance your experience and enjoyment using our products and services and personalize your online experience and the advertisements you see when you use the Services or other platforms: identification information, contact information, demographic information, payment information, purchase information, browsing and usage information, device information, location information, inferences, and data sourced from other companies.
Customer Support. To provide customer support and respond to your questions, process exchanges, returns, deliveries, recalls, and warranties: identification information, contact information, payment information, purchase information, location information, call recording and chat data, and data sourced from other companies.
Communications. To send you information and notices about your membership account such as updates, order confirmations, delivery and pick-up notices, security alerts, and support and administrative messages: identification information, contact information, payment information, purchase information, browsing and usage information, device information, and location information.
Marketing. To communicate with you about new Robert Macs Art LLC and other companies’ products and services, offers, promotions, rewards, contests, upcoming events, and other information about our products and services and those of other selected companies (see Your Choices below for details about changing your preferences for promotional communications): Identification information, contact information, payment information, purchase information, location information, inferences, and data sourced from other companies.
Advertising. To display advertising to you (see the Cookies section of this privacy statement for information about personalized advertising and your advertising choices): identification information, contact information, aggregated demographic information, payment information, purchase information, browsing and usage information, device information, location information, inferences, and data sourced from other companies.
Legal, Security, and Safety Reasons. This may include protecting our rights and the rights of our customers and members, communicating product recalls or safety notices, detecting, investigating, or preventing fraud and other illegal activities, and addressing legal and regulatory compliance obligations, or verifying your identity in connection with requests made under this Privacy Policy: All categories described in Section 1 above.
For any other purpose described to you at the time information is collected: All categories described in Section 1 above.
In carrying out these purposes, we combine data we collect from different sources to give you a more seamless, consistent, and personalized experience.
We do not direct the Services to individuals under the age of eighteen (18). We do not knowingly collect Personal Information from individuals under 18 except as provided to us to make travel reservations, fulfill a prescription in the pharmacy, optical department or hearing aid department or as part of our risk management inquiries.
Cookies are small text files placed on your device to store data that can be recalled by a web server in the same domain that placed the cookie. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well.
We use cookies on our websites to store your preferences and settings, enable you to sign-in, provide interest-based advertising, combat fraud, analyze how our products perform, and fulfill other legitimate purposes.
Our web pages may also contain electronic images known as web beacons (also called pixel tags or clear gifs) that we use to count users who have visited those websites, and gather usage and performance data. We also include web beacons in our promotional email messages or newsletters to determine whether you open and act on them.
Our websites may include web beacons and cookies from our service providers, such as site analytics. In other cases, it is because our web pages contain content or ads from other companies, such as videos, news content, or ads delivered by other ad networks (see Advertising, Services Provided by Others; Interest-Based Advertising below). Because your browser connects to web servers operated by other companies to retrieve that content, those other companies are able to set or read their own cookies on your device and may collect information about your online activities across websites or online services.
The analytics providers we use include the following:
Company/ Service
Purpose(s)
Privacy Notices
G
Mobile Advertising ID Controls. iOS and Android operating systems provide options to limit tracking and/or reset the advertising IDs.
Email Web Beacons. Most email clients have settings which allow you prevent the automatic downloading of images, which will disable web beacons in the email messages you read.
Other Sites; Social Media and Social Sharing Features
The Services may link to or integrate with content or sites operated by other companies. These companies may offer you goods and services or provide services to Robert Macs Art LLC, such as product information, product or service reviews, or marketing or analytics services. In general, any information you provide on other companies’ sites is provided directly to that company and is subject to its privacy practices.
The Services may offer social sharing features that let you share information on your social media accounts such as through the Facebook “Like” button. When you use these features, you are sharing information with your friends or the public, depending on your social media account privacy settings. For information about data collection and use in connection with social sharing features, please read the privacy policies of the companies that provide these features. Any information you post or disclose on message boards, chat, profile pages, blogs and other services, including our Social Media Pages, may be public and viewable by other users. The use of shared information is governed by the social media provider’s privacy policy.
You may designate an authorized agent to make requests on your behalf to exercise your rights under the California Consumer Privacy Act. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized that person to act on your behalf, and we will need you to verify your identity directly with us. Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. You must use the Third Party Authorization form available on our website to authorize third parties to make an access or deletion request on your behalf. Finally, you have a right to not be discriminated against for exercising rights set out in the CCPA.
We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests. We will not include employment related information in fulfilling your request.
- Contact Us; Questions or Concerns